ELITE MUSEUM AND ART EXHIBIT SECURITY SERVICES –
WORLD CLASS CUSTOMER SERVICES !
The museum site is extensive and comprises an infrastructure housing a variety of exhibits and galleries. Considered to be vulnerable and berthed adjacent to a 24/7 public thoroughfare, these national treasures require constant attention to ensure their ongoing preservation. The front of house operation involves reception and ticketing services.
Both functions requiring a high degree of customer focus. Services are under the daily operational control of a dedicated AEGIS SA Ltd Operations Manager and Floor Supervisors.
AEGIS SA Ltd is a recognized leader in maintaining highly secure and customer focused operations within historical, arts and culture environments.
AEGIS SA LTD MANAGES A PORTFOLIO OF SERVICES AT THE MUSEUM.
A fully equipped 24/7 control room operations
Front Desk concierge services
Staff Entrance concierge services
Front of house customer service/greeter
Especially trained gallery security staff and Floor Supervisors
Visitor screening and ticket inspectors
Internal and external patrols
Client services
Rapid queue management
Visitor management and information
Rapid incident response management
Emergency management coordination